WhatsApp collects your phone number or email when you contact support. In-app chats may gather device and network details for better understanding.
Official WhatsApp support messages display a verified badge and an official label. Contacting via the website involves email responses from @support.whatsapp.com addresses.
Users can provide feedback on AI-generated answers directly within the application.
This story was reported by The Times of India. Read the full coverage at The Times of India.
